Privacy Policy

Last Updated: 09.26.2025

Welcome to DocLauraVilla.com (“we”, “us”, “our”, “Site”). Dr. Laura Villa (“Provider”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your information when you visit or use our Site or services, and your rights around that data.

By accessing or using the Site, or by providing information through it, you agree to the practices described in this policy (as modified from time to time).

1. Information We Collect

We collect information in the following categories:

a. Information You Provide Directly

Contact Information: name, email address, phone number, mailing address.
Account or Service Information: if you register, schedule appointments, fill out intake or contact forms, you may provide additional health, medical history, symptoms, family history, or lifestyle information.
Communications: any messages, emails, or feedback you send to us.
Payment Information: in the event we process payments directly through the site (or through third-party payment processors), we may collect billing address, credit/debit card or payment method details (though sensitive payment information may instead be handled by a payment processor).

b. Information Collected Automatically

Usage Data / Log Data: IP address, browser type and version, pages you visit, time and date of visit, time spent on pages, referring/exit pages, and click data.
Device & Technical Data: device identifiers, operating system, browser settings, screen resolution, and analytics data.
Cookies & Tracking Technologies: we (and our third-party partners) use cookies, web beacons, pixel tags, local storage, and similar technologies to collect data about your interactions with the Site (see more under “Cookies & Similar Technologies”).

2. How We Use Your Information

We use the information we collect for the following purposes:

To deliver services, schedule appointments, provide consultations, follow-up, and communicate with you.
To process payments and send invoices or receipts.
To improve and personalize the Site and services (e.g. tailoring your experience, content, and features).
To analyze and monitor Site usage, trends, performance, and security.
To respond to your inquiries, support requests, and other communications.
To send you information and updates, newsletters, or promotional content (if you opt in).
To comply with legal obligations, enforce our policies, resolve disputes, and protect rights and safety.

3. Cookies & Tracking Technologies

We and our third-party partners may use cookies and similar technologies to:

Recognize and remember your preferences and settings.
Understand and analyze how you use the Site.
Deliver targeted or relevant content, including marketing or promotional communications.
Monitor and combat fraud or security issues.

You may choose to disable cookies via browser settings. However, doing so may limit or disable certain features of the Site.

4. Disclosure and Sharing of Information

We will not share your personal or health information, except in the following circumstances:

Service Providers & Third Parties: we may share information with vendors, contractors, or service providers who help us operate the Site, process payments, send communications, or provide ancillary services (e.g. analytics providers), under confidentiality obligations.
Legal Requirements: when required by law, court order, subpoena, or governmental request, or to comply with applicable regulation.
Protection of Rights: to protect rights, safety, or property of us or others (e.g. in case of fraud or security threats).
Business Transfers: in the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be part of the transferred assets (with notice).
Your Consent: where you explicitly permit us to share your data (for example, referrals, research, or other services).

We will not sell or rent your personal data to third parties for marketing without your explicit consent.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our policies. After that, we securely delete or anonymize your data.

6. Security

We employ administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we strive to use industry-standard measures.

Access to health or sensitive data is limited to authorized personnel on a need-to-know basis. We regularly review our security practices to ensure continued protection.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

Access / Correction: to request a copy of your data or to correct inaccuracies.
Deletion / Erasure: to request deletion of your personal data (subject to legal obligations).
Opt-Out / Restrict Processing: to limit how we use your data (for marketing, profiling, etc.).
Withdraw Consent: if you previously gave consent (such as to email newsletters), you can revoke it at any time.
Data Portability: to request your data in a structured, portable format (if applicable).

To exercise these rights, please contact us via the information in Section 11 below. We may request verification of your identity before fulfilling requests.

8. Children’s Privacy

This Site is not intended for children under the age of 16 (or higher if required by applicable law). We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us so we may delete it.

9. International Users & Cross-Border Transfers

If you are located outside the United States, your information may be transferred to, stored in, or processed in the U.S. or other jurisdictions. By using the Site, you consent to such transfers, which may have different data protection laws. Where required, we will implement safeguards (e.g. standard contractual clauses) to protect your data in cross-border transfers.

10. Links to Other Websites

Our Site may contain links to external or third-party sites (e.g. partners, content sources, payment gateways). We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any site you visit outside ours.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your data, please contact:

Dr. Laura Villa
Phone: 520-495-4400

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Substantial changes will be communicated (e.g. via email or prominent notice on the Site) before they take effect. Your continued use of the Site after changes constitutes acceptance of the updated policy.